Terms and Conditions:


Welcome to Mystery Exclusives! These terms and conditions govern your use of our website and the purchase of our customized leather products. By accessing or using our website, you agree to be bound by these terms and conditions.

Customization and Orders

  • Mystery Exclusives offers customizable leather products on its website. Customers can select their preferred options and submit orders through our platform.
  • By placing an order, you agree to provide accurate and complete information about yourself and your customization preferences. We reserve the right to cancel orders if we believe the information provided is inaccurate or fraudulent.


  • Payment for orders placed on Mystery Exclusives must be made at the time of purchase. We accept various payment methods as listed on our website.
  • All prices are listed in the currency specified on the website and are subject to change without notice.

Shipping and Delivery

  • Mystery Exclusives will make every effort to deliver orders within the estimated timeframe provided at the time of purchase. However, delivery times may vary depending on factors beyond our control.
  • We are not responsible for delays or damages incurred during shipping, but we will work with you to resolve any issues to the best of our ability.

Intellectual Property

  • All content on the Mystery Exclusives website, including but not limited to logos, designs, and product images, are the intellectual property of Mystery Exclusives and may not be used or reproduced without permission.

Limitation of Liability

  • Mystery Exclusives shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products.

Changes to Terms and Conditions

  • Mystery Exclusives reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

Contact Information

Return and Refunds Policy:


  • Customized products cannot be returned unless they are defected or damaged upon arrival. In such case, please feel free to contact us immediately to arrange your refund or to craft a replacement product.
  • To be eligible for a return, we need valid proof of video evidence and the product in its original condition.
  • Note: Customized products will not be accepted for any amendments. Handmade products are crafted step by step which does not allow us to amend once the product is completed.


  • Refunds for returned items will be processed within 14 days of receipt of the returned product. The refund will be issued to the original method of payment.
  • Mystery Exclusives reserves the right to refuse refunds for items that do not meet the conditions outlined in our return policy.

Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us immediately with details and photos of the damage. We will work with you to resolve the issue as quickly as possible.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival. Mystery Exclusives will cover the cost of return shipping for defective or damaged products.

Contact Information